Text Message Commerce

Resources to help Online Retailers combat Shopping Cart Abandonment with Text Messaging

How Are You Opting Your Customers Into Text Messages?

The world has become highly connected, and it is almost impossible to find a person who does not have a mobile device on them at all times. Chances are, most of those people have the device in hand, and looking at it. The interesting part of this, however, is that the majority do not actually answer the phone when it rings. As many as 68% of people actually prefer text message communication to..

Opt-in for Shipping Notifications is Key

Americans are shopping online at a growing rate every year. With the convenience of eCommerce retailers, consumers can easily order the vast majority of what they need from gifts to groceries with just the click of a button, saving them time and, quite often, money. The rise of online shopping has equated to well over 11 billion packages shipping out each year through USPS, FedEx, and UPS. 

Online Consumers Want More Personal Service

In an age where life moves at a faster pace than ever before, packages can be ordered and delivered in under 24 hours, and information is quite literally at our fingertips, it can seem like consumers are more interested in speed and efficiency than anything else. However, studies are proving that customers are growing more frustrated with computer automated, quick service and looking for more..

Online Shopping Habits of Millennial Buyers

It is impossible to turn on the news these days without hearing about the changing retail landscape. Brick and mortar stores are shutting down at an increasing rate, as the shift to online shopping becomes more prevalent. Retailers who don’t adjust to the changing shopping climate cannot compete. While many factors are driving the changes, one of the largest contributing elements could be the..

What is Text Message Commerce?

Once upon a time, most business and customer service matters were handled over a phone call. Telephones, specifically home phones, were so ingrained into the American family that it was considered rude not to answer the phone. When the phone rang, it was a race to see who could answer and who was on the other line. If it was a company calling, it was a real person offering a real customer..

Mobile Trends Marketers Should Know

In the month of June, kids are getting out of school, summer trips are in full swing, sun tans are taking hold and in general there is a tangible excitement about the long warm days ahead of us.  It also means for folks in the online marketing world that Mary Meeker’s 2019 Internet Trends Report has been released to the public for consumption.  The report is massive and chock full of..

Three Pivotal Advantages of Dialogue Commerce

If your company isn’t already focused on conversational marketing then it’s time to start integrating this vital strategy.  There are many flavors of conversational marketing and different outcomes can be achieved depending on the approach taken.  It’s a compelling way to influence buyers through the marketing and sales funnel by engaging in one-to-one conversations.  This form of marketing is..

Exciting Offer from MessageBuy for Early Adopters

MessageBuy is actively recruiting retailers to fill ten exclusive seats in our Alpha program.  We want companies that are eager to use new marketing communication channels with their treasured client base.  MessageBuy’s text message marketing software is a unique way for businesses to offer an additional product to purchase for upsell.  The product proposal is included along with the shipping..